Where and when

  • Dates: 16 January - 27 March 2025
  • Time: 12:30pm - 2:30pm
  • Location: Ruskin College

About the course

A group of students in a classroom setting, looking towards the front of the room.

Short courses may be free of charge. Please consult our tuition fee policy for further information.

This course is designed for individuals who need to improve their level of English proficiency beyond beginner level and who aim to develop their language skills for employment purposes. It is suitable for:
 
  • Individuals who have completed ESOL Level 1 course or with equivalent proficiency
  • Individuals preparing to enter the workforce in an English-speaking environment.
  • Individuals looking to improve their basic workplace communication skills.
You must be 19 years of age or older to attend this course.

Topics covered

  • Topics covered

    Week 1-2: Workplace Communication Essentials

    • Expanding workplace vocabulary.
    • Building fluency in professional greetings and introductions.
    • Practising small talk in a work context. 

    Week 3-4: Job Applications and CV Writing 

    • Creating detailed and tailored CVs.
    • Filling out online and paper job applications effectively. 

    Week 5-6: Interview Techniques 

    • Practising responses to intermediate-level interview questions.
    • Using polite and professional expressions in interviews. 

    Week 7: Workplace Culture and Etiquette 

    • Understanding and adapting to office culture in English-speaking environments.
    • Exploring norms around teamwork and communication. 

    Week 8: Writing for Work 

    • Crafting professional emails and short reports.
    • Writing clear and effective messages for workplace communication. 

    Week 9: Job-Specific Language 

    • Exploring intermediate vocabulary relevant to specific industries (e.g., customer service, healthcare).
    • Practising role-specific phrases and expressions. 

    Week 10: Real-World Scenarios 

    • Simulating workplace scenarios, including team meetings and problem-solving.
    • Applying learned skills in mock interviews and workplace situations. 
  • Skills acquired

    By the end of the course, learners will:

    • Use expanded workplace vocabulary confidently.
    • Create detailed CVs and complete job applications accurately.
    • Respond effectively to intermediate-level interview questions. Understand workplace etiquette and adapt to professional norms.
    • Write professional and concise emails, messages, and short reports. 
    • Apply job-specific language skills in real-world contexts.

Contact us

Please email tailored.learning@ruskin.ac.uk for further information.