Tailored Learning:
Business Administration – Entry Level
Where and when
- Dates: 16 January - 27 March 2025
- Time: Thursdays, 1pm - 3pm
- Location: Ruskin College
About the course
Short courses may be free of charge. Please consult our tuition fee policy for further information.
This course introduces the basics of business administration, focusing on essential skills such as communication, organisation, and professionalism. It is perfect for individuals new to the field or those wishing to explore administrative tasks in a supportive learning environment.
You must be 19 years of age or older to attend this course.
Topics covered
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Topics covered
- Week 1 - Introduction to Business Administration: Overview of business environments and administrative roles.
- Week 2 - Basic Communication Skills: Effective verbal and non-verbal communication techniques.
- Week 3 - Introduction to Document Management: Basic filing systems and understanding records.
- Week 4 - Introduction to Time Management: Basic tools for organising tasks and schedules.
- Week 5 - Workplace Etiquette: Professional behavior and teamwork basics.
- Week 6 - Basic Business Vocabulary: Key terms and concepts explained simply.
- Week 7 - Understanding Office Tools: Introduction to basic office supplies and software.
- Week 8 - Customer Service Basics: Handling simple customer interactions.
- Week 9 - Workplace Health and Safety: Basic health and safety awareness in the office.
- Week 10 - Preparing for Level 1: Reviewing key skills and setting goals for further learning.
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Skills acquired
By the end of the course, learners will:
- Understand the basics of business administration.
- Communicate clearly and professionally.
- Manage simple administrative tasks.
- Demonstrate workplace etiquette and teamwork.
Contact us
Please email tailored.learning@ruskin.ac.uk for further information.
